Join Billiant as a Business Application Specialist

Are you passionate about solving real business challenges through smart system configurations and a customer-centric approach? At Billiant – a Telavox company, we’re on the lookout for a Business Application Specialist who thrives on diving into SQL, understanding the inner workings of systems, and collaborating with both customers and developers to elevate product excellence.

If you’re looking to make a tangible impact in a dynamic, agile team where your work matters — this is your opportunity.

About the Role

As a Business Application Specialist at Billiant, you’ll be at the core of our product and customer operations. Your mission: to ensure customers get the most from our powerful business system through smart configurations, hands-on problem-solving, and technical back-office support.

You’ll be the critical link between client needs and product capabilities — troubleshooting urgent issues one moment, and planning strategic system improvements the next. You’ll also play a key role in system upgrades and implementation projects, occasionally scheduled during off-hours to minimize customer downtime.

What You’ll Do

Support customers with advanced system configurations and database queries (primarily using SQL)

Lead system implementations and configurations for both new and existing customers

Collaborate closely with our development team to improve the product based on user insights

Manage both quick-turnaround support cases and larger, strategic system enhancement projects

Participate in system upgrades and onboarding initiatives, ensuring seamless transitions for our customers

About You

You’re a solution-oriented system professional with a knack for technical problem-solving and a customer-first mindset. You bring a strong technical foundation, particularly in SQL, and a passion for streamlining and enhancing business processes through smart IT solutions.

You enjoy working closely with different teams — support, development, and customers alike — and you take pride in delivering high-quality, reliable results.

Key Skills & Experience

Strong SQL skills and solid system knowledge

Background in systems science, computer science, or a related IT education

Experience working with web services and integrations (REST/SOAP over HTTP)

Analytical thinker with a proactive, problem-solving approach

Excellent communication skills in both Swedish and English

Genuine interest in business software optimization and automation

Bonus Points For:

Experience in implementation projects or system upgrades

Familiarity with business systems, telecom environments, or back-office processes

Why Join Us?

At Billiant, we’ve been building BSS solutions for telecom operators since the early 2000s. Now part of the fast-growing Telavox Group (with over 500 employees across nine countries and a revenue of 1.9 billion SEK), we continue to innovate and evolve, guided by customer needs and market trends.

When you join us, you’ll become part of a collaborative, supportive team culture that values work-life balance, personal growth, and having fun along the way. You’ll also enjoy legendary company events, personal development opportunities, and the chance to grow with a forward-thinking, AI-driven telecom company.

Ready to Apply?

We believe in creating space for everyone, not asking them to fit a mold. If this role sounds like your next move, we’d love to hear from you. Applications are reviewed continuously — so don’t wait!

Apply today with your CV and a brief cover letter in English.

For any questions, feel free to reach out to our Talent Acquisition Partner:
Ami Faraguna at ann-marie.faraguna@telavox.com

Discover more about what we do at Billiant and Telavox.

Interest in automating business logic and using reporting tools